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05-12-2022 10:16

Mandatory preparation of an item label/customs declaration via the Shipping Tool/eCustoms application

Further to previous announcements, the Department of Postal Services informs the public of the following:

1. As of 1st January 2023, the use of the Shipping Tool/eCustoms application for the creation of an item label as well as a customs declaration (where applicable), is mandatory based on the service, destination and content, as described in the table below: 

Service

Destination

EMS

Interconnect

Parcels

Parcels

Registered

Regular small packets

Containing Merchandise

Containing Documents (2)

European Union members (1)

Mandatory

Mandatory

Mandatory

Mandatory

Optional

Optional

Non-European Union members

Mandatory

Mandatory

Mandatory

Mandatory

Optional

Mandatory

 (1)      Applicable ONLY for the following countries: Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

(2)      Documents: personal correspondence, contracts and other printed items with no commercial value.

2. After this date, items for which the use of the Shipping Tool/eCustoms application is mandatory, will not be accepted if they have a label not created through the Shipping Tool/eCustoms application. 

(NG/IK)